Are you an experienced restaurant manager with a passion for delivering exceptional customer service? We are a leading group of companies with a restaurant chain division, and we are looking for a dynamic Restaurant Manager to oversee the daily operations of our restaurants. This is a full-time position for a motivated individual who thrives in a fast-paced environment and has a proven track record in restaurant management.

As the Restaurant Manager, you will be responsible for ensuring that all aspects of restaurant operations run smoothly. You’ll be leading a team, maintaining high standards of service, and managing the restaurant’s financial performance. This is a great opportunity for an individual who wants to take on a leadership role and make a significant impact on the restaurant’s success.

Responsibilities

In this role, your key responsibilities will include:

Managing Daily Operations: Oversee the daily activities of the restaurant, ensuring smooth opening and closing procedures, as well as managing shifts effectively.
Staff Management & Training: Train, mentor, and motivate staff to ensure top-tier service. Foster a positive and collaborative work environment where employees are engaged and feel valued.
Customer Service Excellence: Ensure the highest levels of customer service are maintained by addressing customer needs and complaints quickly and professionally.
Inventory Management: Keep track of restaurant supplies and inventory. Order food, beverages, and other supplies as needed to ensure adequate stock levels.
Health & Safety Compliance: Enforce health, sanitation, and safety standards to guarantee the well-being of both employees and guests.
Team Scheduling: Create and manage staff schedules to ensure the restaurant is adequately staffed during peak and off-peak hours.
Performance Evaluation: Regularly assess team performance and provide constructive feedback to enhance employee growth and improve service quality.
Collaboration with Kitchen Staff: Work closely with the kitchen team to ensure food quality, timely delivery, and smooth operations between front-of-house and back-of-house staff.
Supplier Relations: Build and maintain relationships with suppliers and vendors to secure the best deals and ensure a steady supply of goods.
Cost Control: Monitor food and labor costs to ensure the restaurant operates within its budget while maintaining quality service.
Guest Feedback: Actively gather and analyze guest feedback to identify areas for improvement and enhance the overall customer experience.
Marketing & Promotion: Develop and execute promotional plans, special offers, and marketing materials to attract new customers and boost sales.
Maintain Cleanliness & Ambiance: Ensure the restaurant is clean, safe, and well-presented at all times. Oversee the maintenance of kitchen hygiene and store presentation.

Qualifications

To be considered for this position, the ideal candidate should possess the following qualifications:

Experience: A minimum of 5-7 years in a managerial role within the restaurant industry. Experience in managing multiple restaurant locations is an advantage.
Leadership Skills: Strong leadership abilities with a focus on team development, motivation, and fostering a positive workplace culture.
Customer-Oriented: Excellent interpersonal skills, with a strong commitment to providing top-quality customer service and resolving any issues that arise.
Food Safety Knowledge: Solid understanding of food safety and sanitation regulations, with the ability to enforce them consistently.
Problem-Solving Abilities: Ability to make quick decisions, solve problems effectively, and adapt to changing situations.
Technical Skills: Proficiency in using restaurant management software to track performance, manage inventory, and handle day-to-day operations.
Language Skills: Proficiency in English, Hindi, and Arabic is preferred to communicate effectively with customers, staff, and suppliers.
Education: A degree or diploma in Hospitality Management or a related field is preferred, though not mandatory.
Flexibility: Willingness to work evenings, weekends, and holidays, as the restaurant operates during these times.

Benefits

As a Restaurant Manager, you will receive the following benefits:

Competitive Salary: Enjoy a competitive salary range of 250 – 350 OMR, based on your experience and skills.
Job Security: A full-time, stable position within a growing company with multiple restaurant locations.
Career Growth: Opportunities for advancement within the company, as well as continuous professional development.
Dynamic Work Environment: A fast-paced, challenging, and rewarding environment where you can make a real difference.
Health & Well-being: Access to health benefits to ensure your physical and mental well-being.
Employee Discounts: Discounts at the company’s restaurant locations for you and your family.
Team-Oriented Culture: Work with a supportive, dedicated team focused on providing excellent service and growing together.

How to Apply

To apply for this exciting opportunity as a Restaurant Manager, follow these simple steps:

Prepare Your CV: Make sure your CV is updated, highlighting your relevant experience in restaurant management, leadership, and customer service.
Submit Your Application: Send your CV to us via email at nhoperations3@gmail.com or contact us directly at +968 24784842.
Follow-Up: After submitting your application, our recruitment team will review it. If you are shortlisted, we will contact you for an interview.
Join the Team: If selected, you’ll receive detailed instructions regarding your start date and initial training to ensure your success in the role.

FAQs

1. What are the primary duties of the Restaurant Manager?
The Restaurant Manager is responsible for overseeing daily restaurant operations, managing staff, ensuring high-quality service, maintaining health and safety standards, and managing the budget.

2. What qualifications do I need to apply?
You should have at least 5-7 years of experience in restaurant management, excellent leadership skills, knowledge of food safety regulations, and proficiency in English, Hindi, and Arabic. A hospitality degree is preferred but not required.

3. What is the salary for this position?
The salary for the Restaurant Manager position is between 250 – 350 OMR, depending on your qualifications and experience.

4. Will I have opportunities for growth in this position?
Yes, this is a full-time role with opportunities for career advancement as the company continues to expand.

5. What are the working hours for this role?
The role requires flexibility, with the ability to work evenings, weekends, and holidays, depending on the restaurant’s schedule.