As the Assistant Manager Soft Services, you will play a key role in managing the daily cleaning and housekeeping operations for our high-rise buildings and residential towers. You will oversee a team of 40-50 staff members, ensuring that operations run smoothly, schedules are met, and standards of cleanliness and hygiene are maintained at the highest level. Your role will involve leadership, training, performance evaluation, and inventory management of cleaning supplies. If you are a proactive, detail-oriented professional with extensive experience in the property management sector, this is the job for you.

Responsibilities

Your main responsibilities as Assistant Manager Soft Services will include:

Managing Cleaning & Housekeeping Operations: Oversee daily operations of cleaning and housekeeping for residential towers, hotels, and high-rise buildings. Ensure that all tasks are carried out according to set standards.
Team Management: Supervise a team of 40-50 staff members. Create work schedules, assign tasks, and ensure that all staff are properly trained and equipped to meet the job’s demands.
Training & Development: Conduct training sessions for your team, ensuring they have the necessary skills and knowledge to perform their roles effectively. Share industry best practices and update staff on new procedures as needed.
Communication & Feedback: Maintain open communication with the team, provide feedback, and address any concerns or complaints in a timely and professional manner.
Performance Management: Monitor and evaluate the performance of your team regularly. Provide constructive feedback and implement performance improvement plans when necessary.
Inventory Management: Manage cleaning supplies and maintain accurate stock records, including in/out gate passes. Estimate future stock requirements and ensure inventory is replenished as needed.
Maintaining Standards: Ensure that the cleanliness, hygiene, and general appearance of the property meet the highest standards. Regularly assess and correct the performance of the housekeeping team.
Market Trends & Budgeting: Stay informed about industry trends and propose adjustments to current strategies based on new market insights. Work with management to make cost-effective decisions within the given budget.

Qualifications

To be eligible for the position of Assistant Manager Soft Services, candidates should meet the following qualifications:

Experience: At least 8-12 years of relevant experience, preferably with a background in real estate development or property management. Experience in overseeing cleaning and housekeeping operations for high-rise buildings or hotels is essential.
Skills & Knowledge: Must be highly skilled in managing cleaning and housekeeping operations. A deep understanding of industry standards and the ability to train and motivate a team is crucial.
Communication: Strong command of English, both written and spoken, is required. The ability to draft professional emails and communicate effectively with both staff and management is essential.
Software Skills: Experience with ERP or SAP software platforms will be considered an advantage. The ability to use these tools for managing schedules, inventory, and reporting is beneficial.
Leadership & Teamwork: A cooperative, smart, and pleasant demeanor with the ability to lead and work within a team. You should be able to manage a large team, delegate tasks efficiently, and resolve issues in a professional manner.
Other Requirements: A GCC/Bahrain driving license is mandatory for this role.

Benefits

As an Assistant Manager Soft Services, you will enjoy the following benefits:

Competitive Salary: We offer a competitive salary based on your experience and qualifications.
Career Growth: The role provides opportunities for career advancement within the organization, especially for individuals who demonstrate leadership potential.
Work Environment: You will work in a dynamic and professional environment with a focus on teamwork and excellence. The company is committed to maintaining high operational standards and supports employee development.
Training and Development: Continuous professional development opportunities, including training in industry best practices, software tools, and team management.
Health & Safety: The company ensures a safe working environment, and you will receive all necessary safety training relevant to your role.

Applying Guide

To apply for the position of Assistant Manager Soft Services, please follow the steps below:

Prepare Your CV: Ensure that your CV highlights your experience in property management, particularly in cleaning and housekeeping operations. Include any leadership experience and details about your work with large teams.
Write a Cover Letter: Tailor your cover letter to explain why you are the right fit for this role. Highlight your experience in real estate development, knowledge of industry standards, and leadership skills.
Contact Us: Email your CV and cover letter to pebblebh@gmail.com. Make sure to mention the job title “Assistant Manager Soft Services” in the subject line.
WhatsApp: You may also reach us on +97335551676 via WhatsApp for further inquiries or to discuss the position in more detail.
Interview Process: If selected, you will be invited for an interview where you can discuss your qualifications and experience further.

Frequently Asked Questions (FAQs)

What is the required experience for this position?
Candidates should have 8-12 years of relevant experience, ideally in property management or real estate development. Experience managing cleaning and housekeeping operations in high-rise buildings or hotels is a must.

What qualifications do I need?
A bachelor’s degree in a relevant field and strong experience in property management or housekeeping management are essential. A GCC or Bahrain driving license is also required.

What are the working hours?
The position involves overseeing daily cleaning and housekeeping operations. Specific working hours will be discussed during the interview, but you can expect standard office hours.

What is the salary for this role?
The salary will be competitive and commensurate with your experience and qualifications.

How can I apply?
Send your CV and cover letter to pebblebh@gmail.com or reach out via WhatsApp at +97335551676 for more information.

Are there opportunities for career advancement?
Yes, there are opportunities for career growth within the company for those who demonstrate excellent performance and leadership abilities.

If you are an experienced property management professional with a passion for team leadership and excellence in service delivery, we encourage you to apply for the Assistant Manager Soft Services role today. Join our dynamic team and contribute to the growth and success of our organization!