Halamama Trading WLL is looking for an enthusiastic and customer-oriented Customer Service Representative to join our team in Doha, Qatar. At Halamama, we are passionate about providing high-quality mother, baby, and juvenile products, and we’re committed to delivering an exceptional customer experience. If you have a passion for helping others and a desire to work with a supportive team, this could be the perfect role for you.

Key Responsibilities

As a Customer Service Representative, you will play a key role in maintaining our reputation for excellent customer service. Your duties will include:

Responding to customer inquiries via phone, email, and social media.
Building strong, lasting relationships with customers.
Assisting the sales team by promoting and recommending products to increase sales.
Translating product-related information to ensure clear communication on our website.

Qualifications

The ideal candidate for this role will have:

0-2 years of experience in customer service or a related field.
Strong communication skills, both written and verbal.
A passion for providing excellent customer service and a positive attitude.
Ability to work independently and as part of a team.
Fluency in English (knowledge of Arabic is a plus).

Benefits

This position offers:

A competitive salary range of 2,001 to 5,000 QR based on experience.
Full-time work with opportunities for growth and development.
A positive, team-oriented work environment at a rapidly growing company.

How to Apply

Ready to join our exciting team? Apply today by sending your CV to career@halamama.com. We’re looking forward to hearing from you and welcoming you to the Halamama family!