We are looking for an experienced female barista to join our team at an upscale cafe in one of Manama’s premium malls. As a barista, you will play a vital role in delivering excellent customer service while preparing a variety of coffee drinks and other beverages. This position offers the chance to work in a high-energy, fast-paced environment with a focus on quality and customer satisfaction. If you have a passion for coffee, enjoy working in a busy cafe atmosphere, and have prior barista experience, we would love to hear from you.

Responsibilities

As a barista at our cafe, you will be responsible for the following tasks:

Prepare and Serve Coffee: Prepare high-quality espresso drinks, specialty coffees, and other beverages to meet customer expectations.
Customer Service: Greet customers warmly, take orders, and provide excellent customer service by responding to inquiries and special requests.
Maintain Cleanliness: Ensure the cafe area is clean and well-organized at all times, including the coffee station and seating area.
Cash Handling: Accurately process payments, give change, and maintain cash registers.
Product Knowledge: Be knowledgeable about the menu, ingredients, and coffee-making processes to recommend drinks and provide customers with information.
Work in a Team: Collaborate with other staff members to ensure smooth cafe operations and a positive customer experience.
Stocking Supplies: Monitor inventory levels of coffee beans, milk, and other ingredients, and inform management when supplies need to be replenished.
Follow Safety Protocols: Follow all health and safety standards and company policies while handling food and beverages.

Qualifications

To be considered for the barista position, candidates must meet the following qualifications:

Gender: Female applicants only.
Experience: At least 1-2 years of experience as a barista or in a similar customer-facing role.
Skills:
- Proficiency in preparing a variety of coffee drinks, such as espresso, cappuccinos, lattes, and cold brews.
- Ability to work in a fast-paced environment while maintaining a high level of attention to detail.
- Strong communication and interpersonal skills for interacting with customers and coworkers.
Appearance: Presentable and professional appearance, in keeping with the standards of an upscale mall cafe.
Customer-Focused: A positive attitude with a strong commitment to providing great service and enhancing the customer experience.
Languages: Good command of English; knowledge of Arabic is a plus but not required.
Work Ethic: Must be reliable, punctual, and able to work in shifts, including weekends and holidays if necessary.

Benefits

As part of our team, successful candidates will enjoy the following benefits:

Competitive Salary: Attractive salary package, commensurate with experience.
Work Environment: Work in a high-end cafe within an upscale mall, offering a modern and pleasant work environment.
Career Growth: Opportunities for career advancement within the company for hard-working and dedicated individuals.
Training: Comprehensive on-the-job training, including how to make a variety of specialty drinks and improve customer service skills.
Employee Discounts: Discounts on food and beverages within the cafe.
Health and Well-being: Health and safety policies in place to ensure a safe working environment.
Team Atmosphere: A friendly and supportive team that fosters collaboration and mutual respect.

Applying Guide

To apply for this barista position, please follow these simple steps:

Prepare Your CV: Ensure your CV includes your relevant work experience, skills, and contact details. Highlight any experience you have as a barista or in the food and beverage industry.
Contact Us: Reach out to us by phone or email to express your interest in the position. You can contact us via:
- Phone: 37953636 (Call or WhatsApp)
- Email: mdmozahid695@gmail.com
Schedule an Interview: Once we receive your application, we will contact you to schedule an interview. The interview will give us a chance to learn more about your skills and experience, and to discuss the position in greater detail.
Bring Required Documents: Please bring a copy of your CV, any relevant work certificates, and a valid ID to the interview.
Prepare for the Interview: Be ready to discuss your barista experience, your passion for coffee, and your customer service skills.

Frequently Asked Questions (FAQs)

What are the working hours for this position?
The working hours will be discussed during the interview, but the role may require working in shifts, including weekends and holidays, depending on the cafe’s hours of operation.

Is prior experience necessary?
Yes, at least 1-2 years of experience working as a barista or in a similar customer service role is required.

What should I bring to the interview?
Please bring an updated CV, a valid ID, and any relevant documents that highlight your barista skills and experience.

Are there any benefits to working at this cafe?
Yes, we offer competitive salaries, career growth opportunities, on-the-job training, employee discounts, and a friendly work environment.

What is the dress code for this position?
We expect all employees to maintain a professional and presentable appearance, in line with the standards of a high-end mall cafe.

Do I need to speak Arabic to apply?
While speaking Arabic is a plus, it is not required. A good command of English is necessary for communication with customers and staff.

What is the salary for this position?
The salary will be competitive and commensurate with your experience. Details will be discussed during the interview.

What opportunities for advancement are available?
We offer opportunities for career growth within the company. If you demonstrate excellent performance and dedication, there may be chances for you to take on more responsibilities and advance your career.