Our company is seeking a talented Guest Relation Agent to enhance our services for hotels and real estate clients. As part of a Facility Service company in Qatar, the role will focus on building strong relationships with guests and ensuring a seamless experience for them. This is an exciting opportunity for individuals who are passionate about hospitality, fluent in both Arabic and English, and possess excellent interpersonal skills.

Why Join Us?

Full-time, stable employment with a reputable company.
Competitive salary and benefits package.
Opportunities to grow within a dynamic, fast-paced environment.

2. Responsibilities

As a Guest Relation Agent, you will play a key role in ensuring guest satisfaction and maintaining positive relationships with clients. Here’s an overview of your primary responsibilities:

Welcome and assist guests: Greet guests upon arrival, provide necessary information, and assist with check-ins/check-outs.
Handle guest inquiries: Address any questions or concerns guests may have, ensuring quick resolution and positive experiences.
Maintain guest records: Keep accurate records of guest interactions and preferences to provide personalized service.
Coordinate with other departments: Work closely with housekeeping, maintenance, and other departments to fulfill guest requests and resolve issues.
Offer local knowledge: Provide guests with information about local attractions, dining options, and transportation.
Promote services: Suggest and promote hotel services or real estate offerings based on guest needs.
Ensure safety and comfort: Monitor guest feedback and work with the team to ensure that all safety protocols and customer service standards are met.

3. Qualifications

To be considered for the role of Guest Relation Agent, you must meet the following qualifications:

Education: A minimum of a Bachelor’s degree is required.
Experience: Prior experience in customer service or hospitality is preferred but not mandatory.
Language Proficiency: Fluency in both Arabic and English is a must. The ability to communicate effectively with guests in these languages is essential.
Driving License: Candidates must hold a valid Qatar driving license.
Personality: A friendly, outgoing, and professional demeanor with excellent communication and problem-solving skills.
Availability: Applicants must be available to work full-time in Qatar.

4. Benefits

We offer a competitive benefits package to ensure our employees are well taken care of. The benefits for the Guest Relation Agent role include:

Salary: Competitive monthly salary based on experience and qualifications.
Visa: The company will provide a work visa for eligible candidates.
Accommodation: Accommodation will be provided by the company.
Professional Growth: Opportunities for career advancement and development within the company.
Dynamic Work Environment: A chance to work in an exciting and fast-paced sector with exposure to both the hotel and real estate industries.

5. Applying Guide

Interested in applying for the Guest Relation Agent position? Here’s how you can submit your application:

Update Your CV: Make sure your CV highlights relevant education, language skills, and work experience in hospitality or customer service.
Prepare Your Documents: Ensure that you have a copy of your Bachelor’s degree, Qatar driving license, and any other certificates or documents that are relevant to the position.
Email Your Application: Send your updated CV and all required documents to job.suncitygroup@gmail.com.
Wait for Response: Once we receive your application, we will contact qualified candidates for further steps, including an interview.

Frequently Asked Questions (FAQs)

Q1: What are the qualifications required for this job?
A: To apply for the Guest Relation Agent position, candidates must have a minimum Bachelor’s degree, be fluent in Arabic and English, and possess a valid Qatar driving license.

Q2: Do I need prior experience in hospitality?
A: While prior experience in customer service or hospitality is preferred, it is not mandatory. We value candidates who are eager to learn and have strong communication skills.

Q3: What benefits does the company provide?
A: The company provides a competitive salary, work visa, and accommodation. Additionally, there are opportunities for professional development and growth within the company.

Q4: How do I apply for this job?
A: To apply, send your updated CV and all relevant documents to job.suncitygroup@gmail.com. Make sure to include your Bachelor’s degree and Qatar driving license.

Q5: Can I apply if I am not currently in Qatar?
A: Yes, you can apply if you meet the qualifications and are willing to relocate to Qatar. However, you must be able to work in Qatar immediately upon receiving the necessary visa.

This is an excellent opportunity for individuals seeking to work in a growing industry and be part of a dedicated team that values guest experience. If you meet the qualifications, don’t hesitate—apply today and take the next step in your career as a Guest Relation Agent in Qatar.