IT Specialist Job Vacancy at Reputed Hypermarket in Bahrain

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We are seeking a highly skilled IT Specialist to join our dynamic team at a well-established hypermarket in Bahrain. As an IT Specialist, you will be responsible for maintaining our network infrastructure, providing desktop support, and ensuring the smooth running of software applications, including Microsoft Dynamics NAV.

This is an excellent opportunity for someone with strong technical knowledge, problem-solving skills, and a passion for IT. If you are eager to take on new challenges in a fast-paced environment and play a critical role in our IT operations, this position is for you.

We are looking for a professional between the ages of 25 to 38 years old who can provide reliable IT support and ensure our technological systems run smoothly.

2. Responsibilities

As an IT Specialist, your role will encompass a variety of technical and support-related tasks. Your key responsibilities will include:

  • Network Administration:
    Oversee the operation, security, and maintenance of our network infrastructure. Ensure network performance and security by monitoring traffic and implementing upgrades or fixes when needed.
  • Desktop Support:
    Provide desktop support for employees, ensuring that computers, printers, and other devices are running efficiently. Troubleshoot any hardware or software issues and assist with software installations and configurations.
  • Software Maintenance & Updates:
    Maintain and support all software applications, with a particular focus on Microsoft Dynamics NAV. Install and configure updates and patches, troubleshoot software-related issues, and ensure the system’s performance is optimal.
  • Technical Troubleshooting:
    Use your excellent problem-solving skills to quickly identify and resolve any technical problems that arise. Troubleshoot and fix issues related to hardware, software, or networking, and provide solutions to minimize downtime.
  • Collaboration & Support:
    Work closely with other departments to provide IT support for projects, system installations, and upgrades. Train and assist staff with any technical questions or issues they may have.
  • Documentation & Reporting:
    Keep accurate records of IT system issues, troubleshooting procedures, and system updates. Prepare reports on network performance, hardware inventory, and software usage.
  • Continuous Learning:
    Stay updated on the latest IT trends and technologies, including software, hardware, and security protocols, to ensure the company stays ahead in its technological capabilities.
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3. Qualifications

To be considered for the IT Specialist role, you should meet the following qualifications:

  • Education:
    A Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred. Equivalent practical experience in IT support may also be considered.
  • Experience:
    A minimum of 4 years of experience in IT support, with specific expertise in Microsoft Dynamics NAV implementation and ongoing support. Experience in network administration and desktop support is essential.
  • Technical Skills:
    • Strong knowledge of network infrastructure, including routers, switches, and firewalls.
    • Proficiency in Microsoft Dynamics NAV and its maintenance.
    • Excellent troubleshooting skills for hardware, software, and network issues.
    • Experience in supporting and maintaining Windows operating systems, networking protocols, and related technologies.
  • Problem-Solving Abilities:
    The ability to diagnose and solve technical problems quickly and efficiently is essential for this role.
  • Communication Skills:
    Strong written and verbal communication skills. You must be able to explain technical issues to non-technical team members and provide clear instructions.
  • Interpersonal Skills:
    Ability to collaborate with different departments and work as part of a team. You should be proactive and approachable when offering IT support.

4. Benefits

Joining our team as an IT Specialist comes with several benefits to support your career and well-being:

  • Competitive Salary:
    We offer an attractive salary package based on your experience and qualifications. Salary expectations can be discussed during the interview process.
  • Professional Growth:
    Working at a leading hypermarket in Bahrain, you will have the chance to expand your technical expertise in a fast-paced, challenging environment. We also encourage continuous learning and provide opportunities for professional development.
  • Health & Well-being:
    Our employees enjoy access to health benefits to ensure they are taken care of physically and mentally. We prioritize the well-being of our team members.
  • Work Environment:
    We offer a collaborative and supportive work environment where you will be part of a dynamic team, always striving to innovate and enhance our IT infrastructure.
  • Job Stability:
    As part of a reputed company, you will have a stable career path with long-term growth prospects.
  • Employee Discounts:
    Enjoy discounts and offers at our hypermarket, which provides an added benefit for our employees.
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5. How to Apply

To apply for the IT Specialist position, please follow these steps:

  1. Prepare Your Documents:
    Update your resume to include all relevant work experience, education, and technical skills. Be sure to highlight your expertise with Microsoft Dynamics NAV.
  2. Cover Letter:
    Write a cover letter that outlines your qualifications and explains why you are a perfect fit for the IT Specialist role. In your cover letter, mention your salary expectations and the value you can bring to the company.
  3. Submit Your Application:
    Send your resume and cover letter to admin@daytodaybh.com. Make sure to include all necessary details, including contact information and your availability to start.
  4. Prepare for the Interview:
    If you are shortlisted, you will be contacted for an interview. Be prepared to discuss your experience in IT support, network administration, and your hands-on experience with Microsoft Dynamics NAV.
  5. Provide References:
    If asked, be ready to provide professional references from previous employers or colleagues who can attest to your IT skills and work ethic.

Frequently Asked Questions (FAQs)

1. What are the working hours for this position?
Working hours will be discussed during the interview process. However, this role generally follows standard office hours with some flexibility depending on the workload.

2. Do I need to have experience with Microsoft Dynamics NAV?
Yes, Microsoft Dynamics NAV expertise is required as this will be a primary software tool you will work with in this position.

3. Can I apply if I have a different background in IT but not specifically in Microsoft Dynamics NAV?
While Microsoft Dynamics NAV experience is preferred, we will consider candidates with strong IT support experience and the willingness to learn.

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4. Is there a probation period for this role?
Yes, there may be a probation period to assess your skills and fit within the team.

5. Will I receive training for Microsoft Dynamics NAV?
We provide on-the-job training and support for any tools and technologies you may need to learn or improve your skills in.

Conclusion:

If you are an experienced IT Specialist with a strong background in network administration and Microsoft Dynamics NAV, we encourage you to apply for this exciting opportunity at a leading hypermarket in Bahrain. Join our team and play a key role in maintaining and enhancing our IT infrastructure, supporting our employees, and ensuring our systems run efficiently. Apply today by sending your resume and cover letter to admin@daytodaybh.com.

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