We are seeking a female candidate for the position of Barista/Waitress/Sales Associate for our coffee shop located in a luxurious mall in Hamala, Bahrain. This position offers the opportunity to be part of a dynamic team in a high-end environment. As a barista, you will be responsible for preparing quality beverages, offering excellent customer service, and contributing to a pleasant atmosphere in the coffee shop.
This role is ideal for individuals who are passionate about coffee, enjoy interacting with customers, and have a friendly and professional demeanor. The salary for this position ranges from 150 to 300 BD, depending on experience and skills.
Responsibilities
As a Barista/Waitress/Sales Associate, you will be expected to perform the following tasks:
- Beverage Preparation:
- Prepare and serve high-quality coffee and other beverages to customers according to the company’s standards.
- Ensure the consistency of drink quality, presentation, and taste.
- Customer Service:
- Greet customers warmly and assist them with their orders, making sure to offer recommendations and respond to questions about the menu.
- Provide a positive customer experience by maintaining a friendly and professional attitude throughout service.
- Sales and Upselling:
- Promote and upsell additional items such as pastries, snacks, and beverages.
- Handle transactions efficiently and accurately using the POS system.
- Maintaining Cleanliness:
- Ensure the work area and dining space are clean and organized, including cleaning equipment, tables, and counters.
- Follow all health and safety protocols to ensure a clean and safe environment.
- Stock Management:
- Assist in the management of inventory, ensuring that products such as coffee beans, milk, and other supplies are stocked appropriately.
- Report any stock shortages or equipment malfunctions to the manager.
- Team Collaboration:
- Work effectively with the team to ensure smooth operations, especially during busy periods.
- Support colleagues and assist them when necessary, promoting a positive and cooperative work environment.
Qualifications
The following qualifications are required for this position:
- Gender:
- Female candidates only.
- Experience:
- Previous experience in the food and beverage industry, particularly in a coffee shop or restaurant setting, is preferred but not mandatory.
- Experience in customer service or sales will be an advantage.
- Skills:
- Ability to prepare coffee and other beverages to high standards (or a willingness to learn).
- Strong customer service skills, with a friendly and approachable attitude.
- Basic math and cash handling skills to process transactions.
- Good communication skills in English. Knowledge of other languages is a plus.
- Ability to work well under pressure and handle high volumes of customers.
- Physical Requirements:
- Ability to stand for long periods and lift heavy objects when needed.
- Comfortable working in a fast-paced environment.
- Education:
- A high school diploma or equivalent is preferred.
Benefits
The position offers several benefits:
- Salary:
- The salary range for this role is 150 to 300 BD, depending on your experience and skill level.
- Work Environment:
- You will be working in a luxurious, high-end mall, providing a pleasant and modern work environment.
- Interaction with an international customer base, enhancing your communication and service skills.
- Career Development:
- Opportunities for career growth and advancement within the company.
- Gain valuable experience in the hospitality and customer service industry, particularly in a premium environment.
- Flexible Shifts:
- You will work in shifts, ensuring work-life balance.
- Employee Discounts:
- Enjoy employee discounts on coffee and other products in the shop.
Applying Guide
To apply for this position, please follow these steps:
- Prepare Your CV:
- Ensure your CV is up to date, highlighting any relevant experience in customer service, the food and beverage industry, or similar roles.
- Send Your Application:
- Send your CV to mdmozahid695@gmail.com or reach out via WhatsApp at +97337953636.
- Please include a short message introducing yourself and expressing your interest in the position.
- Interview Process:
- Shortlisted candidates will be contacted for an interview to discuss the position and assess your suitability for the role.
- Job Offer:
- Successful candidates will be offered the position and provided with all the details regarding the job, work schedule, and benefits.
FAQs
Q1: What is the salary for the Barista position?
A1: The salary for this role ranges from 150 to 300 BD, depending on your experience and skills.
Q2: Is prior experience required?
A2: Prior experience is preferred, but not mandatory. If you have a passion for coffee and customer service, we encourage you to apply!
Q3: What are the working hours?
A3: The position involves working in shifts. Exact hours will be discussed during the interview.
Q4: How do I apply for the position?
A4: You can apply by sending your CV to mdmozahid695@gmail.com or reaching out via WhatsApp at +97337953636.
Q5: Are there opportunities for career growth?
A5: Yes, there are opportunities for career advancement within the company as you gain experience.
Q6: Will I be trained for the role?
A6: Yes, training will be provided to help you learn how to prepare beverages and provide excellent customer service.
Q7: Is this position open to male candidates?
The position is open to female candidates only, as specified in the job listing.