Are you a friendly, organized, and skilled individual with a passion for customer service? We are looking for a Female Receptionist to join our team at a Fitness & Spa Center located in Mabillah South. This is an exciting full-time opportunity for someone who thrives in a busy environment and enjoys interacting with clients. As a receptionist, you will be the first point of contact for our clients, creating a welcoming atmosphere and ensuring smooth operations at the center.

In this role, you will manage reception duties, assist with customer inquiries, and ensure that clients receive the best experience from the moment they enter the gym. This is a great opportunity to be part of a fitness community while building your skills in customer service, office management, and sales.

Responsibilities

As a Female Receptionist at our Fitness & Spa Center, your key responsibilities will include:

Greeting Clients: You will be the first point of contact for all visitors, providing a warm welcome and directing them to the right services or departments. Ensuring a positive first impression is crucial.
Managing Client Inquiries: You will handle incoming calls and messages, answer questions about the services offered at the fitness center, and provide accurate information to potential clients. Your ability to handle queries efficiently will be important for customer satisfaction.
Scheduling Appointments: You will assist in managing the schedule for fitness sessions, spa treatments, and consultations. You will be responsible for making appointments, confirming bookings, and keeping track of the daily schedule.
Customer Service: Providing excellent customer service is a key part of the job. You will address client concerns, resolve issues, and ensure that clients have a positive experience throughout their visit.
Office Administration: You will assist with general office tasks, such as maintaining records, filing, and organizing paperwork. Strong organizational skills will be necessary to keep the office running smoothly.
Sales: You will be expected to promote membership plans, packages, and services offered by the fitness center. Having a proactive approach to sales will help increase business opportunities.
Cash Handling: You may be responsible for receiving payments, issuing receipts, and managing the cash register. Accuracy and attention to detail in handling transactions are important.
Maintaining Cleanliness and Order: Ensuring that the reception area is clean, neat, and organized will be part of your duties. The front desk area should reflect the professionalism of the fitness center.
Communication: You will communicate with clients, staff, and management regularly, ensuring that all important information is conveyed clearly. Strong communication skills are essential.
Other Duties: You may also be asked to assist with other tasks as needed to ensure the smooth operation of the center, such as assisting with events or activities organized by the gym.

In this position, your ability to multi-task, stay focused under pressure, and maintain a positive attitude will be crucial for success.

Qualifications

To be considered for the position of Female Receptionist at our Fitness & Spa Center, you must meet the following qualifications:

Gender: This role is open only to female candidates.
Nationality: We are specifically looking for applicants from the following nationalities: Tanzanian, Indian, Nepali, Kenyan, and Pakistani. Arabian and Iranian nationals are not eligible for this role.
Experience: You should have prior experience in customer service or office work, preferably in a fitness, hospitality, or spa setting. Experience in dealing with clients, handling inquiries, and providing excellent customer service is essential.
Skills: Strong proficiency in Microsoft Excel and general computer skills are required. You should also be comfortable with office management software and tools.
Sales Skills: Experience in sales is a plus. You should be confident in promoting products and services to customers and have a persuasive, positive attitude.
Communication: Excellent communication skills in English are a must, as you will be interacting with clients and team members frequently.
Work Ethic: We are looking for someone who is a hard worker, patient, and has the ability to learn quickly. You should be able to prioritize tasks effectively and handle challenges with a calm demeanor.
Personal Characteristics: The ideal candidate will be focused, reliable, and responsible. You should be able to work independently as well as part of a team.
Marital Status: Only candidates who are not married are eligible for this position, as you will be required to stay in staff accommodation and focus on work commitments.
Location: You should be located in Oman, and applicants should be available to work in Mabillah South.

Benefits

This is a full-time role offering the following benefits:

Salary Package: The total salary is 150 OMR per month, which includes a food allowance. This salary is designed to cover your basic living expenses and compensate you for your work.
Accommodation: The salary also includes shared accommodation near the center. This will allow you to live conveniently close to your workplace, reducing commuting time and costs.
Professional Development: Working at our fitness center offers you the chance to gain experience in the health and fitness industry. You will have the opportunity to enhance your customer service, office administration, and sales skills.
Team Environment: You will be part of a friendly and supportive team. You will receive guidance from experienced staff, and the opportunity to learn and grow within the company.
Work-Life Balance: Since you will be living in staff accommodation, your commute to work will be minimal. This will help you maintain a good work-life balance while focusing on your professional development.
Career Opportunities: With our expanding fitness and spa center, there may be opportunities for growth and advancement within the company in the future.
Health and Fitness Perks: As part of the fitness center, you may also have access to gym facilities, fitness classes, and wellness benefits that will support your personal health and fitness goals.

Applying Guide

To apply for the Female Receptionist position at our Fitness & Spa Center, please follow these steps:

Submit Your Application: Send your CV and a brief introduction of yourself to WhatsApp at +968 91776183. Make sure your CV highlights relevant experience and skills.
Screening: After we receive your application, we will review your qualifications and experience. If you meet the criteria, you will be shortlisted for an interview.
Interview: Shortlisted candidates will be invited for an interview. The interview will focus on your experience, skills, and how well you fit the role. We will also discuss your availability and expectations.
Final Decision: After the interview, we will notify you of the final decision. If you are selected, you will receive instructions for the next steps, including details about your accommodation and start date.
Start Date: Once you accept the offer, you will receive a start date for your position. Our team will provide you with an orientation to help you settle into your role smoothly.

FAQs

What are the qualifications required for this role? You need prior experience in customer service or office work, proficiency in Excel, and good communication skills in English.
Is this position open to all nationalities? No, we are only considering applicants from Tanzanian, Indian, Nepali, Kenyan, and Pakistani nationalities. Arabian and Iranian nationals are not eligible.
Do I need to be married to apply? No, this position is for unmarried women who are willing to stay in staff accommodation near the center.
What is the salary for this role? The salary is 150 OMR per month, which includes a food allowance.
How can I apply for this position? Send your CV via WhatsApp to +968 91776183 to apply for the job.
Do I need to have sales experience? Sales experience is preferred but not mandatory. A proactive attitude towards sales is essential for the role.
Will there be opportunities for advancement? Yes, there may be opportunities for career growth within the company as we continue to expand.

If you meet the qualifications and are passionate about customer service, we encourage you to apply for this exciting opportunity!