The Branch Manager will be responsible for the smooth and efficient running of the clinic. This position requires a strong leadership presence, excellent communication skills, and the ability to manage both the clinic’s operations and its team effectively. As the Branch Manager, you will be the go-to person for all day-to-day clinic activities, ensuring everything runs according to company policies and standards.

Our dermatology clinic is known for providing high-quality care and a comfortable experience for patients. We are looking for a Branch Manager who is organized, skilled in people management, and passionate about ensuring patient satisfaction. Fluency in Arabic is a must for effective communication with both the clinic staff and patients.

Key Responsibilities

As the Branch Manager, you will take on a wide range of tasks to ensure the clinic’s operations run smoothly. Some of your key responsibilities will include:

1. Clinic Operations Management

Oversee daily clinic operations and ensure they are carried out efficiently and professionally.
Maintain clinic schedules and ensure that patient appointments run on time.
Ensure proper maintenance and cleanliness of the clinic, adhering to health and safety standards.
Monitor inventory and supplies to ensure the clinic has everything it needs to operate.

2. Staff Management

Lead, motivate, and manage the clinic’s staff, including medical professionals, receptionists, and administrative workers.
Organize and conduct regular team meetings to address issues, provide training, and maintain staff morale.
Handle staffing issues, including performance reviews, scheduling, and conflict resolution.

3. Customer Service and Patient Relations

Ensure patients receive the highest quality care and service by leading with a customer-first attitude.
Address patient concerns, questions, or complaints in a timely and professional manner.
Foster a positive and welcoming environment for patients and visitors to the clinic.

4. Financial Oversight

Monitor the clinic’s financial performance, including managing budgets, expenses, and revenue targets.
Handle the clinic’s billing and invoicing process, ensuring accuracy and compliance with regulations.

5. Strategic Planning and Development

Assist with the development and implementation of marketing strategies to attract new patients.
Identify areas for improvement in clinic operations and suggest and implement changes to enhance efficiency.
Work with the clinic management team to set long-term goals and objectives.

Qualifications

To be considered for the Branch Manager position, you must meet the following qualifications:

Fluency in Arabic is required, both spoken and written, for effective communication with patients and staff.
Experience: A minimum of 3-5 years in a managerial role, preferably within the healthcare or dermatology sector.
Education: A bachelor’s degree in business administration, healthcare management, or a related field is preferred.
Leadership Skills: Proven ability to lead a team, manage multiple tasks, and maintain a positive work environment.
Strong Communication Skills: Must be able to effectively communicate with both staff and patients.
Problem-Solving Abilities: Capable of addressing issues promptly and efficiently while maintaining a professional demeanor.

Benefits

The Branch Manager position offers competitive compensation and a range of benefits:

1. Competitive Salary

A competitive salary package based on qualifications and experience.

2. Healthcare Benefits

Access to healthcare coverage as per company policy, ensuring your well-being is taken care of.

3. Career Growth Opportunities

As part of a growing clinic, there are opportunities for career advancement and skill development.

4. Supportive Work Environment

You will be part of a supportive team that values professionalism, innovation, and teamwork.

5. Accommodation

The clinic offers accommodation to staff, ensuring a comfortable living arrangement.

Applying Guide

Interested candidates can follow these steps to apply for the Branch Manager role:

Step 1: Prepare Your CV

Ensure your CV highlights your relevant managerial experience, particularly in healthcare or a similar field. Include details about your leadership experience and any accomplishments that showcase your ability to manage staff and operations effectively.

Step 2: Contact Us

Send your CV via WhatsApp to +968 94142839. Make sure to include a brief cover letter outlining why you would be a great fit for the Branch Manager role at our clinic.

Step 3: Interview Process

If shortlisted, we will contact you for an interview. During the interview, we will discuss your qualifications, experience, and how you can contribute to the success of our clinic.

Step 4: Final Decision

Successful candidates will receive an offer and be asked to start the onboarding process.

FAQs

1. Is fluency in Arabic mandatory?

Yes, fluency in Arabic is essential for this position to ensure clear communication with both staff and patients.

2. Do I need healthcare management experience?

While experience in healthcare management is preferred, we will consider candidates with relevant experience in management roles in other sectors.

3. Can I apply if I don’t have a degree in healthcare management?

Yes, candidates with a background in business administration or similar fields are welcome to apply, as long as you have relevant managerial experience.

4. Will I be responsible for hiring and firing staff?

Yes, as Branch Manager, you will be involved in staffing decisions, including hiring, training, and handling performance issues.

5. What are the working hours for this role?

The working hours are standard for a full-time position, typically from Sunday to Thursday, with occasional flexibility required based on clinic needs.

If you are a dynamic leader with a passion for healthcare and a strong background in managing operations, we encourage you to apply for this exciting opportunity. Join our team and make a meaningful impact at our dermatology clinic in Sohar.