Job Opportunity: Mobile Technician at Masa Mall, Oman

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We are looking for a dedicated and skilled Mobile Technician to join our team at Masa Mall, Oman. If you are passionate about mobile technology, have experience in mobile phone repairs, and are ready to take on an exciting role, we want to hear from you! This is an urgent opening, and we are seeking a candidate who can join immediately.

As a Mobile Technician, you will be responsible for diagnosing, repairing, and maintaining various types of mobile devices. If you are looking for a challenging and rewarding job, this could be the perfect opportunity for you. Read on to learn more about the job responsibilities, qualifications, benefits, and the application process.

Job Responsibilities

As a Mobile Technician at Masa Mall, you will play a crucial role in ensuring customer satisfaction by delivering top-quality repairs and maintenance services for mobile devices. Below are the key responsibilities:

1. Diagnose and Repair Mobile Devices

  • Perform thorough inspections to diagnose hardware and software issues in mobile devices.
  • Repair or replace defective parts such as screens, batteries, charging ports, and cameras.
  • Solve technical problems such as software glitches, system errors, and other mobile-related issues.

2. Maintain Service Standards

  • Ensure all repairs are carried out in a timely and professional manner, maintaining high-quality standards.
  • Follow all repair guidelines and safety procedures to ensure a safe working environment.
  • Keep updated with the latest mobile technology trends and repair techniques to improve service delivery.

3. Provide Customer Service

  • Offer expert advice to customers regarding mobile phone issues, repairs, and product maintenance.
  • Provide customers with accurate estimates for repairs and maintenance.
  • Communicate repair statuses and offer assistance in troubleshooting simple mobile phone problems.
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4. Inventory Management

  • Ensure that all tools and parts are available and well-maintained.
  • Keep track of inventory levels for mobile phone parts and accessories, and report shortages to management.
  • Ensure that all devices and parts are handled safely to prevent damage.

5. Troubleshooting and Testing

  • Perform software updates, troubleshooting, and testing after repairs to ensure mobile devices function properly.
  • Test repaired devices to ensure they meet the required performance standards.

Job Qualifications

To be eligible for the Mobile Technician position, we are looking for candidates with the following qualifications:

1. Experience

  • Minimum of 1-2 years of experience in mobile phone repair and maintenance, preferably with hands-on experience in repairing a wide range of mobile brands and models.
  • Proven ability to diagnose and fix common issues such as screen damage, battery issues, charging problems, and software glitches.
  • Experience working with mobile phone diagnostic tools and software is an advantage.

2. Technical Skills

  • Solid understanding of mobile phone hardware and software.
  • Proficient in using mobile phone repair tools, diagnostic equipment, and specialized software.
  • Ability to perform both hardware and software repairs for mobile phones.

3. Personal Traits

  • Excellent attention to detail to ensure repairs are completed accurately.
  • Problem-solving skills to identify and resolve mobile device issues.
  • Good communication skills to interact effectively with customers and provide clear repair explanations.

4. Education

  • A high school diploma or equivalent is required. Additional certifications or training in mobile phone repair are a plus.
  • A basic understanding of smartphones, mobile operating systems (iOS, Android), and mobile phone components is essential.
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Benefits

At Masa Mall, we offer competitive benefits to ensure that our employees are well taken care of:

1. Competitive Salary

  • We offer a competitive salary based on experience and qualifications. Salary will be discussed during the interview process.

2. Career Growth Opportunities

  • We are committed to offering opportunities for career advancement and growth in the mobile repair industry.
  • Continuous training and skill development will be provided to keep up with the latest mobile technologies.

3. Working Environment

  • Enjoy a positive and supportive work environment at a prominent location within Masa Mall, one of Oman’s busiest shopping centers.
  • You will be part of a professional team that values quality work and customer service.

4. Flexible Working Hours

  • The role offers full-time hours, and you will have the opportunity to work in shifts. This can offer flexibility to balance work and personal commitments.

5. Other Perks

  • We provide the necessary tools and resources for you to succeed in your role.
  • Employee discounts may be available on certain services and products.

How to Apply

If you’re interested in applying for the Mobile Technician position at Masa Mall, follow these simple steps:

1. Contact Us

  • To apply, simply reach out via WhatsApp at +968 91620909 for more information.
  • Share your contact details, work experience, and a brief introduction about yourself.

2. Interview and Selection

  • After we receive your application, we will arrange an interview to discuss your qualifications, skills, and availability.
  • During the interview, you may be asked about your previous experience with mobile phone repairs and any specific techniques or tools you are familiar with.
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3. Immediate Start

  • If selected, you will be expected to start immediately or as soon as possible, depending on your availability.

4. Documents

  • Be ready to provide any necessary documents such as ID proof, educational certificates, and previous work references if requested.

Frequently Asked Questions (FAQs)

1. Do I need to have experience in mobile phone repairs?
Yes, at least 1-2 years of experience in mobile phone repair and maintenance is required for this position. Experience with common repairs like screen replacements, battery issues, and software troubleshooting is essential.

2. What are the working hours for the Mobile Technician role?
The position offers full-time working hours, with shifts available. Specific working hours will be discussed during the interview.

3. Is a driving license required for this position?
No, a driving license is not required for this position. However, having a vehicle may be an advantage for personal transport.

4. What is the salary for the Mobile Technician position?
Salary will be discussed during the interview based on your experience and qualifications.

5. How do I apply for the Mobile Technician position?
To apply, simply send a WhatsApp message to +968 91620909 with your contact details and a brief introduction about your qualifications.

6. Are there any career growth opportunities?
Yes, we provide opportunities for career advancement and continuous training in the mobile repair field.

This is a great opportunity to work in a dynamic environment at one of Oman’s busiest malls. If you are a skilled mobile technician looking for a new challenge, apply today and become part of our team at Masa Mall!

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