This is an excellent opportunity for someone who is looking to grow in a fast-paced and innovative environment. You will be part of an established company with a reputation for delivering high-quality products and services. As the Store Manager, you will play a crucial role in maintaining the store’s operational success and ensuring customers receive the best service.
Responsibilities
As the Store Manager, your primary responsibilities will include:
- Overseeing Daily Store Operations:
- Manage the daily operations of the store, ensuring smooth and efficient workflow.
- Ensure that the store meets all operational goals and targets, including sales, customer service, and inventory management.
- Staff Supervision and Training:
- Lead and supervise store staff, providing guidance and direction on their daily tasks.
- Hire, train, and evaluate staff members to ensure they perform their duties effectively and provide exceptional customer service.
- Schedule shifts and ensure adequate staffing levels at all times.
- Customer Service Excellence:
- Ensure a positive customer experience by maintaining high standards of customer service.
- Handle customer complaints or concerns in a professional manner and resolve issues promptly.
- Foster long-term relationships with customers to encourage repeat business.
- Inventory Management:
- Oversee inventory control, ensuring that stock levels are maintained and products are replenished as necessary.
- Conduct regular stock checks and manage the ordering and receiving of new products.
- Maintain accurate records of inventory, sales, and other related data.
- Sales and Financial Management:
- Monitor and improve sales performance by implementing effective sales strategies and promotions.
- Prepare sales reports, track store performance, and work with management to develop action plans for improvement.
- Manage budgets, control costs, and optimize profitability.
- Visual Merchandising:
- Ensure that the store’s layout and displays are attractive, well-organized, and aligned with brand standards.
- Regularly update and refresh product displays to increase sales and enhance the customer shopping experience.
- Health, Safety, and Security:
- Maintain a clean and safe store environment, adhering to health and safety regulations.
- Ensure security procedures are followed, preventing theft and damage to merchandise.
Qualifications
To be considered for the Store Manager position, you must meet the following qualifications:
- Education and Experience:
- A high school diploma or equivalent is required. A degree in business management, retail management, or a related field is preferred.
- At least 3 years of experience in a retail management role, preferably in a store manager position.
- Experience in managing inventory, staff, and sales operations.
- Skills and Competencies:
- Strong leadership and team management skills, with the ability to motivate and guide staff members.
- Excellent communication and customer service skills to engage with customers and resolve issues.
- Proficiency in Microsoft Office (Word, Excel) and experience with POS systems and retail software.
- Problem-solving skills and the ability to handle stressful situations effectively.
- Strong organizational and multitasking skills to manage various tasks and responsibilities.
- Language Skills:
- Fluency in English (both written and spoken) is required. Proficiency in Arabic will be an added advantage.
Benefits
As the Store Manager, you will be offered a competitive salary and several benefits, including:
- Competitive Salary Package:
- The company offers a competitive salary based on your experience and skills.
- A performance-based bonus will also be offered based on meeting sales and operational goals.
- Career Growth:
- This is an excellent opportunity to advance in your career within a well-established company.
- Opportunities for training and professional development to help you grow in your role.
- Work-Life Balance:
- The company values the work-life balance of its employees, and you will have a predictable schedule with adequate time off.
- Health and Well-Being:
- Health benefits, including medical insurance, will be provided to eligible employees.
- Supportive Work Environment:
- Join a team that values collaboration and provides a supportive work culture where your contributions are appreciated.
Applying Guide
To apply for the Store Manager position, please follow these steps:
- Prepare Your CV:
- Update your CV with details of your relevant experience in retail management, especially in leadership roles.
- Highlight any achievements in improving sales, managing inventory, and providing exceptional customer service.
- Send Your Application:
- Send your CV to the following email address: goldneon@batelco.com.bh. Ensure that you include a cover letter that highlights your relevant skills and experience.
- Interview Process:
- If shortlisted, you will be invited for an interview. Be prepared to discuss your experience managing a team, meeting sales targets, and handling various store operations.
- Follow-Up:
- After sending your CV, feel free to follow up with an email if you don’t hear back within a week or two.
- Contact Information:
- For any inquiries or additional questions, please reach out to us via email at goldneon@batelco.com.bh.
Frequently Asked Questions (FAQs)
1. What qualifications are required to apply for the Store Manager position?
- A high school diploma is required, with a preference for candidates holding a degree in business or retail management. You should also have at least 3 years of experience in retail management.
2. What are the main responsibilities of a Store Manager?
- As a Store Manager, you will oversee daily operations, manage staff, handle inventory, and ensure excellent customer service. You will also be responsible for sales performance and financial management.
3. What skills are needed to be successful in this role?
- Strong leadership skills, excellent communication abilities, and proficiency in Microsoft Office and retail software are essential for this role.
4. Is there a probation period?
- There may be a probation period, which will be discussed during the interview.
5. How can I apply for this position?
- To apply, send your CV and cover letter to goldneon@batelco.com.bh.
If you have experience in retail management and are looking for an exciting opportunity to lead a team, apply for the Store Manager position today! Join us and be part of a growing and innovative company in Askar, Bahrain.