Job Opportunity: Waitress Cum Cashier at Suncity Group, Qatar

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Are you looking for a dynamic role in the hospitality industry? Suncity Group is urgently seeking a Waitress Cum Cashier for a prestigious hotel in Doha, Qatar. This position requires someone who can effectively balance both customer service and cashier duties, ensuring a seamless experience for hotel guests. If you are a Filipino professional with experience in hospitality, fluent in both English and Arabic, and have a strong understanding of computer systems, this could be the perfect opportunity for you.

Job Responsibilities

As a Waitress Cum Cashier, your primary responsibilities will include:

  1. Customer Service Excellence
    • Provide friendly, professional, and efficient service to hotel guests.
    • Greet customers as they arrive, answer their questions, and assist with menu selections.
    • Ensure all guest orders are processed accurately and promptly, offering recommendations when needed.
    • Maintain a positive and professional demeanor while addressing customer inquiries and resolving any issues.
  2. Waitressing and Serving Duties
    • Serve food and beverages to customers, ensuring the quality of service is maintained.
    • Set up and clear tables, ensuring that the dining area remains neat and organized at all times.
    • Ensure food and drink orders are delivered correctly and in a timely manner.
    • Monitor customer satisfaction, ensuring a pleasant dining experience.
  3. Cashiering and Payment Handling
    • Process customer payments accurately and efficiently, using the hotel’s computer systems and POS (Point of Sale) software.
    • Handle cash transactions, issue receipts, and provide change when necessary.
    • Maintain accurate records of transactions and sales, ensuring there are no discrepancies.
    • Follow hotel protocols for cash management and secure transactions.
  4. Collaboration with Team Members
    • Work closely with other hotel staff, including chefs, managers, and other waitstaff, to ensure smooth operations.
    • Assist in coordinating orders and special requests with the kitchen team.
    • Communicate effectively with other departments, such as housekeeping and the front desk, to ensure guests receive the best possible service.
  5. Maintaining Cleanliness and Organization
    • Ensure that the work area, dining space, and cashier area are clean and organized at all times.
    • Follow all hygiene and safety standards set by the hotel to ensure a safe and clean environment for guests and staff.
    • Restock supplies and prepare the work area for busy periods.
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Qualifications

To be considered for the Waitress Cum Cashier role, you should meet the following requirements:

  1. Experience
    • A minimum of 3 years of experience in a similar position within the hotel or hospitality industry.
    • Proven ability to work effectively as both a waitress and cashier, ensuring excellent service and efficient cash handling.
  2. Educational Background
    • A graduate education is required. Candidates with a degree in hospitality management or any related field will have an advantage.
    • Basic computer knowledge and familiarity with POS systems are essential for handling cashier duties and processing payments.
  3. Language Skills
    • Fluency in English is mandatory, as communication with customers and team members is key to this role.
    • Arabic proficiency is preferred, as it will help in communicating with a diverse customer base in Qatar.
    • Strong customer service skills and the ability to handle multiple tasks simultaneously while maintaining attention to detail.
  4. Personal Traits
    • A friendly and approachable demeanor, with a genuine passion for providing excellent service.
    • Ability to remain calm and professional under pressure, especially during peak hours.
    • Strong organizational skills to manage multiple tasks and ensure smooth operations.

Benefits

Suncity Group offers a range of attractive benefits for the Waitress Cum Cashier role:

  1. Competitive Salary
    • A competitive salary package is offered, which will be discussed during the interview process.
  2. Accommodation
    • The company provides accommodation for employees, ensuring that you have a comfortable living situation while working in Doha.
  3. Medical Benefits
    • Medical coverage is provided, offering peace of mind in case of health-related issues.
  4. Visa Sponsorship
    • The company will provide visa sponsorship, making it easier for you to live and work in Qatar legally.
  5. Career Growth
    • As you perform well in this role, you may be eligible for career advancement opportunities within the company.
    • Regular performance reviews will provide feedback on your progress and potential for promotions.
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How to Apply

If you are interested in applying for the Waitress Cum Cashier position, please follow the steps outlined below:

  1. Prepare Your Resume
    • Ensure that your resume clearly highlights your hotel experience, particularly your roles as both a waitress and cashier.
    • Mention your language proficiency, especially your fluent English and Arabic skills, and computer knowledge.
  2. Submit Your Application
    • Send your updated resume to the following email address: job.suncitygroup@gmail.com.
    • Make sure to include a brief cover letter explaining why you are the right fit for the position.
  3. Additional Information
    • If you have any questions about the position or the application process, feel free to reach out to Suncity Group at the same email address.
  4. Follow-Up
    • After submitting your application, it is advisable to follow up within a few days to confirm that your resume was received and to express your enthusiasm for the role.

Frequently Asked Questions (FAQs)

1. Can I apply if I don’t have experience in both waitressing and cashiering?

  • While experience in both roles is preferred, we will consider applicants with strong waitressing experience or cashier experience, as long as they are willing to learn the other aspects of the job.

2. What are the working hours for this role?

  • The Waitress Cum Cashier position requires full-time work, typically 6 days a week, with shifts depending on the hotel’s operating hours. Flexibility may be required for weekends and holidays.

3. Will training be provided for this role?

  • Yes, Suncity Group offers training to ensure all employees are familiar with hotel systems, processes, and customer service expectations.
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4. Is the position open to all nationalities?

  • While Filipino candidates are preferred for this position, we are open to all qualified applicants with relevant experience and language skills.

5. Can I apply if I don’t speak Arabic?

  • Arabic proficiency is preferred, but it is not mandatory. Fluency in English is required, and we will provide training and support for communication with Arabic-speaking customers.

Conclusion

If you have the skills and passion for delivering excellent customer service, Suncity Group offers a fantastic opportunity for a Waitress Cum Cashier position in Doha, Qatar. Apply now and take the next step in your hospitality career with one of the leading hotel groups in Qatar!

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