We are currently looking for Call Center Executives to join a dynamic and growing team in Bahrain. This is a full-time position, offering a fantastic opportunity for individuals with a background in sales and leasing. The ideal candidates will have a strong interest in the property market, excellent communication skills, and the ability to thrive in a customer-facing environment. While experience in real estate is preferred, freshers are also encouraged to apply.

As a Call Center Executive, you will be responsible for handling inbound and outbound calls related to real estate inquiries, assisting potential clients with property leasing and purchasing, and providing outstanding customer service. You will also be expected to stay updated on the latest market trends and customer preferences in order to provide the best advice and solutions to clients.

Why Join Us?

Work with a reputable company in the real estate sector.
Competitive salary and benefits package.
Opportunities for career growth and advancement.
A supportive and dynamic work environment.
Training to improve your skills and expertise in real estate.

2. Responsibilities

As a Call Center Executive, your daily tasks will involve:

Client Inquiries & Support: Respond to inbound calls and handle inquiries related to real estate sales and leasing. Assist clients with their property needs, providing them with accurate information and solutions.
Outbound Calls: Make outbound calls to potential clients, follow up on leads, and offer real estate options based on client preferences and requirements.
Market Knowledge: Stay up-to-date with the latest market trends, property dynamics, and customer preferences in the real estate industry. Provide customers with current information about available properties, market prices, and leasing options.
Sales & Lead Generation: Identify potential leads from calls, emails, or other sources, and convert them into business opportunities. Promote real estate offerings effectively to meet targets.
Customer Relationship Management: Build and maintain positive relationships with clients, ensuring they have a seamless and satisfactory experience. Address any concerns or questions promptly and professionally.
Team Collaboration: Work closely with the sales team, management, and other departments to ensure smooth operations and successful customer interactions.
Documentation: Maintain accurate records of client interactions, follow-ups, and sales transactions. Document all communications in the company’s CRM system.

3. Qualifications

The ideal Call Center Executive should meet the following qualifications:

Experience: A minimum of 1-3 years of experience in real estate sales and leasing is preferred. However, freshers with a strong interest in the real estate sector are also encouraged to apply.
Education: A Bachelor’s degree or Diploma from a recognized university is required. Alternatively, a professional qualification in a related field will be considered.
Real Estate Knowledge: A solid understanding of the local property market, trends, and customer preferences will be an advantage. Familiarity with property developers, leasing processes, and real estate negotiations is preferred.
Communication Skills: Strong verbal and written communication skills in English are essential. Knowledge of Arabic is a plus but not mandatory.
Interpersonal Skills: Excellent interpersonal and organizational skills. You should be able to interact effectively with clients, team members, and management.
Presentation Skills: The ability to present property options and information in an engaging and clear manner to clients.
Computer Skills: Proficiency in MS Office (Word, Excel, PowerPoint), and experience with CRM tools will be beneficial.

4. Benefits

By joining the company as a Call Center Executive, you will receive a variety of benefits, including:

Competitive Salary: A competitive salary based on your experience and skills.
Visa and Work Permit: The company will provide the necessary visa and work permits for successful candidates.
Training and Development: Ongoing training programs to enhance your knowledge of the real estate market and improve your sales skills.
Career Growth: Opportunities for career advancement and personal growth within the company. Hardworking and dedicated employees have the chance to move up within the organization.
Health and Wellness: Access to health benefits to support your well-being.
Performance Incentives: Incentives and bonuses based on sales performance and target achievements.
Supportive Environment: A supportive and dynamic work culture with an emphasis on teamwork and growth.

5. Applying Guide

Interested candidates can apply by following these simple steps:

Update Your CV: Ensure your CV highlights your experience in real estate sales, leasing, and your communication skills. Be sure to include any relevant qualifications and certifications.
Prepare Your Documents: Have your educational certificates, professional qualifications, and previous work experience ready for submission.
Send Your Application: Email your CV and supporting documents to recruitbh24@gmail.com. Be sure to mention your current location and availability in your application.
Interview Process: Shortlisted candidates will be contacted for an interview. The interview may include a discussion on your sales experience, knowledge of the real estate market, and how you can contribute to the company’s goals.
Follow-Up: After sending your application, you may follow up by sending a polite email to confirm that your application has been received.

Frequently Asked Questions (FAQs)

Q1: Do I need experience in real estate sales to apply?
A: While 1-3 years of experience in real estate sales and leasing is preferred, fresher candidates with a keen interest in the property market are also welcome to apply.

Q2: What qualifications do I need?
A: A Bachelor’s degree or Diploma from a recognized university is required. A professional qualification in a related field will also be considered.

Q3: Is knowledge of Arabic required?
A: Fluency in English is essential for the role, but Arabic proficiency will be a plus.

Q4: What are the salary and benefits for this role?
A: The company offers a competitive salary, along with training, performance-based incentives, and health benefits.

Q5: How do I apply for the role?
A: To apply, send your updated CV and relevant documents to recruitbh24@gmail.com.

Q6: Will there be opportunities for career advancement?
A: Yes, there are plenty of opportunities for career growth within the company. Hardworking and motivated employees can advance to higher positions.

If you are interested in a career in real estate and enjoy interacting with customers, this is the perfect opportunity for you. Apply today to become a part of a leading company in Bahrain as a Call Center Executive and take the next step in your professional journey!