As a Sales Lady in our shop, you will play a crucial role in maintaining a positive shopping experience for our customers. You will be responsible for helping customers find products, answering their questions, and ensuring they have a pleasant shopping experience. This role requires an individual who can engage with a diverse customer base, communicate effectively in Arabic, and work efficiently in a team-oriented environment. The shop is located in Al Khoud Souq, and we are specifically looking for candidates who are Arabic speakers.

Responsibilities

In the Sales Lady role, your primary responsibilities will include:

Customer Service: Provide friendly and professional service to customers. Greet customers as they enter the store and assist them with their shopping needs. Answer questions and offer advice about products and promotions.
Product Knowledge: Maintain a thorough understanding of the products sold in the store. This includes knowing the features, uses, and benefits of different items, so you can guide customers in making the right purchasing decisions.
Sales Assistance: Actively engage with customers to drive sales and meet store targets. Suggest products based on customer preferences and needs, and upsell when appropriate.
Cash Handling and Transactions: Operate the cash register, process payments, and handle transactions accurately. This includes managing both cash and card payments.
Store Organization: Keep the store neat and organized by arranging products on shelves, ensuring that items are in their correct locations, and checking inventory levels. You will also assist in restocking shelves and ensuring that the store is tidy and presentable.
Promotions and Advertising: Inform customers about current sales, special offers, and store promotions. Encourage them to take advantage of deals and discounts.
Inventory Management: Assist in maintaining stock levels and keeping the inventory organized. You will help with the receipt of new stock and ensure that items are appropriately labeled and displayed.
Customer Queries: Handle customer queries related to product availability, prices, and store policies. You will be the point of contact for customers, so strong communication skills are essential.

Qualifications

The following qualifications are required for the Sales Lady position:

Language Skills: Fluency in Arabic is mandatory, as the role involves communicating with Arabic-speaking customers. Strong communication skills in both written and spoken Arabic are essential.
Experience: Previous experience in retail sales or a customer service role is highly preferred. The ideal candidate should have a background in working with customers and selling products in a shop environment.
Nationality Preference: We are particularly interested in candidates from Moroccan, Algerian, Syrian, or Tunisian backgrounds, as we are looking for individuals who can effectively engage with our diverse clientele.
Customer Focus: A passion for helping customers and providing excellent service is key. You should be approachable, friendly, and able to resolve customer queries efficiently.
Physical Stamina: The job involves standing for extended periods and moving around the store, so some physical stamina is required.
Time Management: The ability to multitask and manage time effectively, especially during busy periods, is essential.
Sales Skills: The ability to drive sales and meet targets is an important part of the role. You should have experience in upselling and recommending products to customers.

Benefits

As a Sales Lady, you will receive the following benefits:

Salary: A competitive salary, which will be discussed during the interview process.
Work Environment: You will be working in a dynamic and friendly environment at the popular Al Khoud Souq, which will provide you with exposure to a diverse customer base.
Job Stability: A full-time position with stability and opportunities for career growth. You will become an integral part of the team and contribute to the shop’s overall success.
Skill Development: This role offers the chance to improve your customer service and sales skills, as well as gain experience in a retail setting. You will also learn about the products sold and improve your ability to engage with customers.
Career Advancement: With proven experience and dedication, you may have the opportunity to advance within the company or take on additional responsibilities.
Team Support: You will work alongside a supportive team of colleagues, which will allow you to learn from others and share your ideas for improving sales and customer service.

Applying Guide

To apply for the Sales Lady position, follow these steps:

Prepare Your CV: Ensure that your CV clearly highlights your experience in retail or customer service, especially if you have worked in a similar environment. Include your contact information, qualifications, and relevant skills.
Send Your Application: Send your CV via WhatsApp to +968 95982655. Please ensure that your message includes a brief introduction and explains why you are interested in the role.
Do Not Call: Please note that the contact number is for WhatsApp messages only. Calls will not be answered, so please send your CV and introduction message via WhatsApp.
Wait for Response: After submitting your application, the employer will review your CV. If shortlisted, you will be contacted for an interview.
Interview: During the interview, you will discuss your experience and skills in more detail. Be prepared to answer questions related to customer service, your ability to work in a team, and your previous retail experience.

FAQs

What is the job location?
- The job is located at Al Khoud Souq in Oman. It’s a central area with a variety of shops and customers.
What is the required language proficiency?
- Fluency in Arabic is mandatory for this position, as you will be working with Arabic-speaking customers.
Do I need prior experience in sales?
- Yes, previous experience in retail sales or customer service is preferred, but if you are enthusiastic and have a strong desire to learn, we encourage you to apply.
What is the salary for this position?
- The salary details will be discussed during the interview process.
How can I apply for the job?
- To apply, send your CV via WhatsApp to +968 95982655. Please ensure your CV includes relevant experience and qualifications.
What should I include in my CV?
- Your CV should highlight your previous experience in sales or customer service, your language skills, and any relevant qualifications.

By following the application steps and meeting the qualifications, you will have the opportunity to join a dynamic team and contribute to the success of the store. We look forward to reviewing your application!