Are you looking for a flexible work-from-home opportunity with a reputable restaurant and banquet hall in Oman? We are currently hiring Telemarketing Staff to promote our services and help generate business leads. This is a full-time role that offers the flexibility of working from home, while also requiring weekly in-person meetings and daily reporting. If you are fluent in English, Malayalam, and Hindi, and have excellent communication skills, we would love to hear from you!
Responsibilities
As a Telemarketing Staff member, your main responsibilities will include:
- Outbound Calls: Make outbound calls to potential clients, customers, and partners to promote the restaurant and banquet hall’s services. You will focus on generating leads, setting appointments, and increasing bookings for events, meetings, and dining services.
- Client Interaction: Engage with customers in a professional and friendly manner. Answer their questions about services, availability, pricing, and promotions.
- Follow-Up Calls: Ensure regular follow-up with interested clients to close deals and maintain strong customer relationships.
- Daily Reporting: Report your daily progress, achievements, and challenges in the company’s WhatsApp group to keep track of your performance.
- Weekly Meetings: Attend a weekly meeting at the office to discuss your work progress, challenges, and strategies for improvement.
- Promote Offers: Keep customers informed about ongoing promotions, special events, and new services offered by the restaurant and banquet hall.
- Data Management: Keep accurate records of all client communications and ensure that customer information is entered into the company’s database properly.
Your role is essential in increasing visibility for the restaurant and banquet hall, helping to generate consistent bookings, and providing excellent customer service over the phone.
Qualifications
To be successful in this role, applicants should meet the following qualifications:
- Fluency in Languages: You must be fluent in English, Malayalam, and Hindi. This is essential to effectively communicate with a diverse group of clients and customers.
- Excellent Communication Skills: You should be able to speak clearly and confidently on the phone, with a strong ability to convey information professionally.
- Experience in Telemarketing: While previous telemarketing experience is preferred, it is not required. A positive attitude and willingness to learn are key.
- Self-Motivation: This role is home-based, so you need to be able to work independently, stay organized, and be proactive in following up with leads.
- Customer Service Skills: Strong customer service skills are crucial, as you will be engaging with clients on a regular basis.
- Technologically Proficient: You should be comfortable using communication platforms such as WhatsApp for daily reporting, as well as handling basic office tools like spreadsheets for data entry.
- Punctuality and Reliability: Being on time for weekly meetings and meeting daily reporting expectations is a must.
The ideal candidate will be a self-starter with great communication skills, a positive attitude, and a passion for working with people.
Benefits
This telemarketing position comes with several attractive benefits, including:
- Work from Home: Enjoy the flexibility of working from the comfort of your own home.
- Competitive Salary: A salary package that aligns with your skills and experience, paid regularly.
- Weekly Meetings for Support: Attend weekly office meetings where you will receive support, training, and guidance to help you succeed in the role.
- Career Growth: As you gain experience, you will have the chance to take on additional responsibilities and grow within the company.
- Performance-Based Incentives: There may be incentives based on your performance, such as generating new leads and closing deals.
- Supportive Work Environment: A friendly and supportive work environment, even though you work from home, with a focus on communication and teamwork.
We believe in offering our employees the tools and resources they need to succeed, along with plenty of room for personal and professional growth.
How to Apply
Interested in applying? Here’s how you can submit your application for the Telemarketing Lady Staff position:
- Prepare Your CV: Ensure your CV highlights your language proficiency, previous telemarketing or customer service experience (if any), and your communication skills.
- Contact Us: Send your CV via WhatsApp to +968 98055779 for further instructions on the application process.
- Be Clear and Professional: Make sure to provide your contact information and briefly explain why you are interested in this telemarketing role.
- Submit Your Application: Apply as soon as possible to take advantage of this opportunity.
We look forward to reviewing your application and discussing how you can contribute to the success of our restaurant and banquet hall.
Frequently Asked Questions (FAQs)
Do I need telemarketing experience to apply?
While previous telemarketing experience is helpful, it is not required. We value a positive attitude and strong communication skills, and we are willing to provide training.
What languages do I need to speak for this role?
You must be fluent in English, Malayalam, and Hindi to effectively communicate with our diverse client base.
Is this a full-time position?
Yes, this is a full-time role with the flexibility of working from home, but you are required to attend weekly meetings at our office.
How do I report my progress in this role?
You will be required to send daily reports through WhatsApp to keep track of your work and progress.
What type of support will I receive in this role?
You will receive regular support through weekly meetings and communication with the team to discuss challenges and strategies.
Conclusion
If you are looking for a flexible telemarketing role with the opportunity to work from home and contribute to a growing business, this position may be perfect for you. Apply today to join our team and help us grow our restaurant and banquet hall’s clientele!