A leading trading company in Kuwait City is looking to hire a Trading Accounts Administrator. The role is perfect for someone with at least one year of experience in the trading or customer service industry. As a Trading Accounts Administrator, you will play a key role in assisting customers with account openings, handling inquiries, and marketing account-related services to new clients.

This position provides an exciting opportunity to work with a team of professionals in the fast-paced world of trading. You will gain valuable experience while enhancing your skills in customer service, account management, and digital marketing. The company offers a supportive environment and a chance to grow within the industry.

Key Responsibilities

As a Trading Accounts Administrator, your role will involve the following key tasks:

Opening Trading Accounts: You will be responsible for assisting clients with the process of opening trading accounts. This involves guiding them through the required documentation, setting up accounts, and ensuring a smooth start for their trading journey.
Customer Inquiries: You will handle customer inquiries related to trading accounts and services, providing them with accurate information in a professional manner. Addressing customer queries will be a crucial part of your role to ensure high levels of satisfaction.
Promoting Services: You will market the company’s account-opening services to potential clients through various platforms. You will be required to promote the benefits of opening a trading account and the services offered by the company.
CRM Management: Utilizing CRM systems, you will manage customer relationships and ensure that all client data is updated accurately. This includes tracking client interactions and ensuring that all necessary follow-up actions are taken.
Social Media & Digital Marketing: You will play a role in promoting the company’s services through social media channels and digital marketing strategies. This includes creating content, engaging with potential clients, and driving awareness of the company’s offerings.
Account Administration: You will maintain accurate records of all trading accounts, ensuring compliance with company policies and regulatory standards.

Qualifications

To apply for the Trading Accounts Administrator role, candidates must meet the following requirements:

Experience: A minimum of 1 year of experience in the trading industry or customer service is required. Previous experience in trading accounts management or working with financial services will be highly beneficial.
Skills:
- Customer Service Excellence: You must have excellent communication and customer service skills. The ability to respond to inquiries promptly and professionally is crucial.
- CRM Proficiency: You should be comfortable working with Customer Relationship Management (CRM) systems to track and manage customer interactions effectively.
- Marketing Knowledge: Experience in promoting services through social media and digital marketing tools will be an advantage.
- Detail-Oriented: You need to be detail-oriented, ensuring that all account information is accurate and up-to-date.
Education: A Bachelor’s degree in any relevant field is preferred, but not mandatory. Candidates with a background in business, finance, or marketing will have an edge.
Location: You must be located in Kuwait City or be willing to relocate. The company is looking for candidates who can join immediately.

Benefits

As a Trading Accounts Administrator in Kuwait, you will enjoy several benefits, including:

Competitive Salary: The role offers a competitive salary ranging from 350 KD to 450 KD per month, depending on your experience and qualifications.
Work-Life Balance: The position requires working 9 hours per day for 5 days a week, ensuring you have time to enjoy a good work-life balance.
Career Growth: You will be part of a growing trading company that values employee development. There will be opportunities to grow within the company and expand your skills in the trading industry.
Supportive Work Environment: The company fosters a positive work environment where employees are encouraged to collaborate, learn, and grow together.
Experience in Trading: This role offers you the chance to gain valuable experience in the trading industry, especially in account management and digital marketing, which can open doors for future career opportunities in finance or trading.
Location Advantage: The company is located in Kuwait City, close to NBK Tower, offering easy access to the city’s business hubs.

How to Apply

If you meet the qualifications for the Trading Accounts Administrator position, follow these steps to apply:

Prepare Your CV: Ensure your CV highlights your experience in trading, customer service, and any relevant skills such as CRM systems proficiency and digital marketing experience.
Contact the Company: To apply for the job, contact the company directly by calling 55655210. You can inquire about the application process and submit your CV over the phone.
Subject Line for Email: If you prefer to apply via email, mention the job title “Trading Accounts Administrator” in the subject line and send your application to hr@spetco.com.
Follow-Up: After applying, don’t hesitate to follow up if you haven’t heard back in a few days. Being proactive can show your enthusiasm for the role.
Interview Process: If shortlisted, you will be contacted for an interview where you will discuss your experience and qualifications in more detail. Be prepared to talk about your knowledge of CRM tools, customer service, and your ability to handle trading accounts.

FAQs

1. What experience is required for this position?

You need at least 1 year of experience in trading or customer service in a similar field.

2. Is a degree required for the job?

A Bachelor’s degree is preferred but not mandatory. Relevant experience is highly valued.

3. What skills should I have for this job?

You should have strong customer service skills, proficiency in CRM systems, and experience with digital marketing or social media promotions.

4. How much is the salary for this position?

The salary ranges from 350 KD to 450 KD per month, depending on your qualifications and experience.

5. How do I apply for the position?

To apply, contact 55655210 or send your CV to hr@spetco.com. Ensure your CV highlights your relevant experience.

This is an excellent opportunity for someone with experience in trading accounts and customer service. The role of Trading Accounts Administrator offers competitive salary, career growth, and the chance to work with a leading trading company in Kuwait City. Apply now and take the next step in your professional journey!