As a Waiter/Waitress in our restaurant, your main role will be to provide excellent customer service by attending to our guests’ needs in a friendly and professional manner. You will be responsible for taking orders, serving food and beverages, ensuring customer satisfaction, and maintaining a clean and organized dining area. Your goal will be to ensure that guests have a pleasant dining experience that keeps them coming back. You will work closely with other restaurant staff to ensure smooth operations.

Responsibilities

Your responsibilities as a Waiter/Waitress will include:

Taking Orders: Greet guests and take their orders for food and drinks accurately and efficiently.
Serving Food and Beverages: Serve food and drinks to customers in a professional and timely manner, ensuring all orders are correct and meet the restaurant’s standards.
Customer Service: Provide excellent customer service by responding to guest inquiries, handling complaints, and ensuring that guests are satisfied with their meals and the overall experience.
Maintaining Cleanliness: Keep your station and the dining area clean and organized. Ensure that tables, chairs, and surrounding areas are properly set up and cleared in a timely manner.
Collaborating with Team: Work closely with kitchen staff and other servers to ensure smooth operations and timely service during busy hours.
Handling Payments: Process customer payments accurately, including cash, credit, and debit card transactions.
Adhering to Health and Safety Standards: Follow all health and safety guidelines to ensure the restaurant is clean, hygienic, and safe for both customers and staff.
Upselling: Suggest additional items such as beverages, appetizers, or desserts to enhance the dining experience and increase sales.
Other Duties: Perform other tasks as required by management, including assisting with stocking supplies and preparing the dining area for service.

Qualifications

To qualify for this role, candidates should meet the following qualifications:

Experience: Previous experience in the restaurant industry is essential. We are looking for candidates who are familiar with the fast-paced nature of restaurant work and who can provide excellent service under pressure.
Communication Skills: Strong communication skills are a must. You should be able to communicate clearly with customers, kitchen staff, and colleagues in both Arabic and English.
Positive Attitude: A friendly and positive attitude is important, as you will be the first point of contact for customers and responsible for setting the tone for their dining experience.
Physical Stamina: The role requires the ability to stand and walk for long periods, as well as to lift trays or dishes when necessary.
Team Player: You should be able to work well in a team and assist your colleagues when necessary to ensure a smooth operation during busy hours.
Attention to Detail: Accuracy is crucial when taking orders and delivering food. Attention to detail is essential to provide guests with the best experience possible.
Adaptability: The ability to work in a dynamic and fast-paced environment while managing multiple tasks effectively.

Benefits

As a Waiter/Waitress in our restaurant, you will enjoy the following benefits:

Competitive Salary: The salary will be discussed after the interview and will be based on your experience and qualifications.
Full-Time Employment: This is a full-time position offering job stability and the chance to become an integral part of our restaurant team.
Work Environment: You will be working in a positive and dynamic team, ensuring that you are well-supported in your role.
Opportunities for Growth: If you excel in your role, there may be opportunities for advancement within the company.
Employee Meals: Some restaurants offer discounted or free meals during your shift.
Tips: You will have the opportunity to earn tips based on your performance and the quality of service you provide.
Training: Training will be provided to help you understand the restaurant’s processes and to ensure you perform at your best.

How to Apply

If you meet the qualifications and are interested in applying for the Waiter/Waitress position, here’s how you can apply:

Contact Us: Reach out to us by calling or texting +968 79842008 for more information or to express your interest in the position.
Submit Your Application: When contacting us, be prepared to provide your resume or details of your previous work experience. We will discuss your qualifications and arrange an interview if we think you are a good fit for the role.
Interview Process: During the interview, you will have the opportunity to meet the restaurant management, discuss your experience, and understand the expectations for the role.
Selection and Onboarding: If you are selected, you will be informed about your start date, training schedule, and other details to ensure you are fully prepared for your new role.

Frequently Asked Questions (FAQs)

Q: What experience do I need to apply for this position?
A: Previous experience in the restaurant industry is required. We are looking for candidates who are familiar with fast-paced environments and can deliver excellent customer service.

Q: Will I be paid during my training period?
A: Yes, you will be paid during the training period as you learn the restaurant’s procedures and systems.

Q: What is the salary for this role?
A: The salary will be discussed after the interview and will be based on your experience and qualifications.

Q: Do I need to speak Arabic to apply?
A: While proficiency in Arabic is helpful, the ability to communicate in English is also important. A basic understanding of both languages is ideal.

Q: Can I apply if I don’t have experience in a restaurant?
A: While previous restaurant experience is preferred, we may consider applicants with a strong desire to learn and a positive attitude.