Swiss International Palace Hotel, located in Gudaibiya, Bahrain, is looking for an enthusiastic and experienced Waitress to join their dynamic team. We are seeking candidates who are passionate about delivering excellent service in a fine dining setting. If you are a professional with a strong background in the hospitality industry, we invite you to apply and become part of our esteemed hotel.

Job Responsibilities

As a Waitress at Swiss International Palace Hotel, your key responsibilities will include:

Serving Guests: You will take orders, serve food and beverages, and ensure customers have a pleasant dining experience.
Providing Excellent Customer Service: You will be expected to engage with guests in a polite and professional manner, handling any requests or concerns promptly and courteously.
Menu Knowledge: You will need to be familiar with the menu items, including specials and recommendations, to effectively answer guest questions and make suggestions.
Setting up Dining Areas: You will be responsible for preparing the dining areas, including setting tables, ensuring cleanliness, and making sure all necessary items (cutlery, glasses, etc.) are in place.
Coordinating with Kitchen and Bar Staff: Ensuring smooth communication with the kitchen and bar staff to deliver orders on time and correctly.
Handling Payments: Processing customer payments accurately, including cash and credit transactions.
Maintaining Cleanliness: Ensuring that the dining area is clean and well-maintained throughout your shift, including clearing and cleaning tables as needed.
Assisting in Other Duties: You may be required to assist in other duties, such as restocking supplies or helping in setting up events, depending on the hotel’s needs.

Qualifications

To be considered for this Waitress position at Swiss International Palace Hotel, you should meet the following qualifications:

Experience: A minimum of 2 years of experience working in a fine dining restaurant or a similar upscale hospitality environment is required.
Skills:
- Excellent communication skills in English. Additional language skills, such as Arabic, are a plus.
- Strong customer service skills with the ability to engage with guests in a courteous and friendly manner.
- Ability to work efficiently in a fast-paced environment while maintaining a calm and professional demeanor.
- Basic math skills for handling payments and processing transactions.
- Strong attention to detail, especially in delivering quality service and maintaining cleanliness.
- Ability to work as part of a team in a collaborative environment.
- Good physical stamina, as the role involves standing for long periods and moving quickly between areas.
Appearance: Since this is a fine dining establishment, a polished and professional appearance is required. Well-groomed and dressed in accordance with the hotel’s dress code.

Benefits

Joining the Swiss International Palace Hotel comes with several benefits, including:

Competitive Salary: The salary is attractive and commensurate with your experience and skills.
Work Environment: You will work in a high-end, luxurious hotel environment, ensuring your daily work experience is both professional and rewarding.
Career Growth: There are opportunities for career advancement within the Swiss International brand. The hotel encourages internal promotions and the development of staff through training programs.
Accommodation: Accommodation is provided for employees who require it, making it easier for you to focus on your work.
Health and Social Benefits: Health insurance and other benefits as per Bahraini labor law.
Meals Provided: Complimentary meals during shifts.
Visa and Work Permits: As per Bahrain’s labor law, all necessary work permits and visas will be provided.

How to Apply

To apply for the Waitress position at Swiss International Palace Hotel, please follow the steps outlined below:

Send Your CV: Email your updated CV/resume to harish.bhojwani@swissinternationalhotels.com.
Subject Line: Please include “Waitress Application – [Your Name]” in the subject line of your email.
No Phone Calls: Kindly refrain from calling. All applications will be reviewed, and only shortlisted candidates will be contacted.
Interviews: If your application is shortlisted, you will be contacted for an interview where you will have the opportunity to showcase your skills and discuss the role further.

Frequently Asked Questions (FAQs)

What is the required experience for this position? We require candidates to have a minimum of 2 years of experience working in a fine dining restaurant or in a similar role in an upscale hospitality setting.

Is this position open to applicants of any nationality? The position is preferably for Indian nationals, but we encourage qualified applicants from other nationalities to apply as well.

What language skills are needed for this role? You must have excellent communication skills in English. Knowledge of Arabic is a plus but not required.

What are the working hours for this position? The working hours for this position will be shift-based, and you will be expected to work in rotation, including weekends and public holidays, depending on the hotel’s needs.

Is accommodation provided? Yes, accommodation will be provided as part of the employee benefits for this role.

How do I apply for this job? You can apply by sending your updated CV/resume to harish.bhojwani@swissinternationalhotels.com. We will review your application and contact shortlisted candidates for interviews.

Do I need to be located in Bahrain to apply? Yes, candidates should ideally be locally available or ready to join the hotel immediately.

If you are an experienced Waitress with a passion for providing exceptional service in a luxurious setting, we encourage you to apply for this exciting opportunity at Swiss International Palace Hotel. Join our team and be part of a renowned hotel that values quality and hospitality!