As a Mobile Technician, you will play a crucial role in maintaining and repairing a variety of mobile phones. This includes troubleshooting technical issues, replacing faulty components, and ensuring that customers’ devices are functioning correctly and efficiently. The ideal candidate should have strong technical expertise in mobile phones, a keen eye for detail, and excellent problem-solving skills. If you are looking to join a dynamic team and have the technical skills to excel in this field, we encourage you to apply.

This is a great opportunity for a motivated individual who wants to be part of a fast-paced and rewarding work environment. Join us and help ensure our customers’ devices are working optimally!

Responsibilities

As a Mobile Technician, your key responsibilities will include:

Mobile Device Repair

Diagnose and repair mobile phones, including issues with screens, battery replacements, software malfunctions, and hardware problems.
Test and verify that repaired mobile phones meet operational standards before returning them to the customer.
Work with a wide range of mobile brands and models, keeping up with the latest trends and updates in mobile technology.

Customer Service

Provide high-quality customer service by addressing client concerns and explaining repair processes in an easy-to-understand manner.
Offer technical advice to customers on mobile maintenance, upgrades, and device care.

Inventory Management

Maintain and manage the stock of spare parts and tools necessary for repairs.
Ensure that all repair parts are available for scheduled work, and promptly order new parts when inventory levels are low.

Troubleshooting and Diagnostics

Identify and solve complex issues related to mobile phones, including hardware and software problems.
Use diagnostic tools to detect malfunctions and determine the appropriate solutions.

Quality Assurance

Ensure that all repairs are completed to the highest standards, ensuring customer satisfaction.
Complete accurate documentation for each repair service performed, including repair logs and customer information.

Qualifications

To qualify for the Mobile Technician role, candidates should meet the following requirements:

Educational Requirements

A high school diploma or equivalent is required.
A technical diploma or certification in mobile phone repair or electronics is preferred but not mandatory.

Experience

At least 2 years of hands-on experience in mobile phone repair or a similar technical role is required.
Experience with a variety of mobile devices, including smartphones, tablets, and other mobile electronics, is preferred.

Skills

Strong troubleshooting skills and the ability to diagnose mobile issues quickly and efficiently.
Proficient in using mobile repair tools and diagnostic software.
A good understanding of mobile phone hardware and software, as well as knowledge of how to replace and repair components like screens, batteries, and circuit boards.
Excellent communication skills to provide clear explanations to customers regarding repairs and services.
Ability to work independently and as part of a team in a busy work environment.

Personal Attributes

Attention to detail and high standards of workmanship.
Ability to stay updated with the latest advancements in mobile technology.
Good time-management skills and the ability to prioritize tasks effectively.

Benefits

The Mobile Technician position offers several benefits for the right candidate:

Competitive Salary

A competitive salary based on your skills and experience.

Professional Growth

Opportunities to grow and develop within the company, including chances to learn about new technologies and advancements in mobile devices.

Health and Safety

Health insurance benefits to keep you covered.

How to Apply

If you are ready to take on this exciting opportunity, here’s how you can apply:

Prepare Your CV
- Make sure your CV includes your most recent job experience, qualifications, and any relevant skills.
Submit Your Application
- Send your CV to purplephones520@gmail.com. Ensure that you include “Mobile Technician Application” in the subject line for easy identification.
WhatsApp Communication
- If you have any questions or want to follow up, feel free to send a message to +973 38943123 via WhatsApp.
Interview Process
- Shortlisted candidates will be contacted for an interview where we will discuss your experience, skills, and potential fit for the role.
Join Our Team
- If selected, you will be offered the position and be guided through the onboarding process to get started in your new role.

We look forward to reviewing your application and welcoming you to our team of skilled technicians!

Frequently Asked Questions (FAQs)

Q: What qualifications do I need to become a Mobile Technician?
A: You need a high school diploma and at least 2 years of experience in mobile phone repair. A technical certification in mobile repair is a plus but not mandatory.

Q: Is experience with all mobile brands required?
A: While experience with a variety of mobile brands is preferred, we are open to candidates who have experience with specific brands and are willing to learn about others.

Q: What are the working hours for this role?
A: The position is full-time, and the working hours are typically from 9 AM to 6 PM, Monday to Saturday. Specific hours may vary based on business needs.

Q: How do I apply for the Mobile Technician position?
A: To apply, send your CV to purplephones520@gmail.com and message us via WhatsApp at +973 38943123.

Q: Can freshers apply for this role?
A: While prior experience is preferred, we welcome freshers who are eager to learn and have a passion for mobile technology.

We look forward to hearing from you and possibly welcoming you to our team!