As a Cleaning and Housekeeping Supervisor, you will be responsible for managing the daily cleaning activities of staff and ensuring that all assigned areas meet cleanliness, hygiene, and sanitation standards. You will oversee the operations in apartments, lounges, staircases, and other common areas within the property, ensuring they are kept clean, safe, and well-maintained.
You will train, motivate, and guide the housekeeping team, helping them meet performance goals and resolve any issues that arise on the job. If you are someone who enjoys working with a team and is passionate about maintaining cleanliness and organization, this position may be a perfect fit.
Responsibilities
As a Cleaning and Housekeeping Supervisor, your key responsibilities will include:
- Training Housekeepers: Train housekeeping staff on effective cleaning procedures, ensuring they understand the best practices for maintaining cleanliness and hygiene.
- Overseeing Daily Operations: Supervise daily cleaning tasks and assign responsibilities to staff, ensuring tasks are completed to high standards.
- Inspecting Cleanliness: Regularly inspect apartments, staircases, lounges, and other common areas to ensure they meet cleanliness and hygiene standards.
- Staff Scheduling and Replacements: Schedule shifts for housekeepers and arrange for replacements in case of staff absence, ensuring continuous coverage.
- Setting Standards: Establish clear cleanliness, tidiness, and hygiene standards, and ensure that staff members are educated on these requirements.
- Team Motivation and Issue Resolution: Motivate team members, manage conflicts, and resolve any issues that occur on the job to ensure smooth operations.
- Customer Service: Address customer complaints or special requests related to cleanliness and housekeeping services in a timely and professional manner.
- Managing Supplies: Monitor cleaning supplies and products, ensuring they are stocked and available for staff use at all times.
- Large-Scale Cleaning Projects: Participate in large cleaning projects and special tasks as required by the company or management.
- Compliance with Policies: Ensure all cleaning staff follow safety and sanitation policies to maintain a healthy environment for both staff and residents.
Qualifications
The following qualifications and experience are required for the Cleaning and Housekeeping Supervisor position:
- Previous Experience: Proven work experience in a supervisory role in cleaning or housekeeping, especially in the hotel industry. Experience in managing housekeeping teams in a large organization is preferred.
- Knowledge of Cleaning Equipment: Hands-on experience using industrial cleaning equipment and products, including floor scrubbers, steam cleaners, and other specialized cleaning tools.
- Leadership Skills: Strong organizational and team management skills, with the ability to lead and motivate a team, as well as resolve issues efficiently.
- Attention to Detail: A keen eye for detail to ensure that all areas are cleaned to a high standard, maintaining cleanliness and safety.
- Communication Skills: Excellent verbal and written communication skills in English to provide clear instructions and interact with customers or staff effectively.
- Driving License: A valid Bahrain Driving License is required to travel between properties or manage staff in different locations.
Benefits
This position offers a range of benefits to help you thrive in the role:
- Competitive Salary: The salary for the Cleaning and Housekeeping Supervisor position will be based on your qualifications and experience.
- Career Growth: There are opportunities for career development and growth within the company, allowing you to advance in the property management industry.
- Accommodation: The company may provide assistance with accommodation arrangements for successful candidates, depending on the location and job requirements.
- Work Environment: Join a well-established company that values its employees and fosters a positive, team-oriented work environment.
- Health and Safety: The company is committed to ensuring a safe and healthy work environment for all employees, following the best practices in hygiene and safety protocols.
- Training and Support: Receive training to help you succeed in your role, with ongoing support and professional development opportunities.
Applying Guide
If you meet the qualifications and are interested in applying for the Cleaning and Housekeeping Supervisor position, follow these steps:
- Prepare Your CV: Update your CV to include your relevant experience in housekeeping, cleaning supervision, and leadership roles.
- Write a Cover Letter: Draft a brief cover letter explaining why you are a good fit for the role and how your experience aligns with the job responsibilities.
- Submit Your Application: Send your CV and cover letter to recruit@unionbahrain.com. Ensure that all necessary information is included, such as your expected salary and availability.
- Follow-Up: After submitting your application, you may follow up by email or phone to confirm receipt and inquire about the next steps in the hiring process.
- Interview Process: If selected, you will be invited for an interview where you will discuss your qualifications, experience, and how you can contribute to the company.
- Start Work: Upon successful interview and selection, you will receive details on the start date, training, and other requirements.
Frequently Asked Questions (FAQs)
What is the primary responsibility of the Cleaning and Housekeeping Supervisor?
The main responsibility is to oversee daily cleaning operations, train and supervise housekeeping staff, ensure cleanliness in all areas, and manage customer complaints related to cleanliness.
Do I need prior experience in the hotel industry?
While experience in the hotel industry is preferred, it is not mandatory. Relevant experience in managing large cleaning teams and maintaining cleanliness in large facilities will also be considered.
What qualifications are needed for this position?
A background in housekeeping or cleaning supervision, experience with industrial cleaning equipment, leadership skills, and a valid Bahrain driving license are required for this role.
What is the salary for this position?
The salary will depend on your experience and qualifications, and it will be discussed during the interview.
Is accommodation provided?
Accommodation assistance may be provided depending on the location and the company’s policy.
This is a great opportunity to take on a supervisory role in a fast-paced and dynamic environment. If you have the experience and skills we are looking for, don’t hesitate to apply for the Cleaning and Housekeeping Supervisor position today!